The Company markets its products almost exclusively through brokers and agents. It has a network of offices throughout South Africa, subsidiary insurance companies in Botswana and Zimbabwe, and an associate insurance company in Mauritius.
Specialist products include marine, engineering and aviation insurance. In addition, the Company has several innovative niche products: risk financing with cell captive facilities through its wholly owned subsidiary, SA Eagle Risk Financing; and a personal legal expenses insurance product, the SA Eagle Legal Plan, through a joint venture company, SA Eagle Legal Expenses Underwriting Managers. E-SCAPE, another wholly owned subsidiary, is an electronic collection and payment system.
SA Eagle Assist is a toll-free help line for emergencies, personal health, legal, tax and investment advice for domestic monthly and legal plan policyholders. SA Eagle Auto Assess, a service implemented a number of years ago, offers policyholders an added benefit freeing them of the hassles associated with a minor accident claim. The Company's business-to-business initiative, called the Internet Monthly Policy (IMP), offers brokers and agents a complete policy and claims management system via the Internet. Other products include a policy tailored to meet the needs of the bed & breakfast industry, a solution suited to individuals or collectors of fine art, policies for 4x4 owners, cyclists and bowlers. To find out more about our niche and specialist products, click on the products & services link.
The Company's computer system offers enhanced service to both intermediaries and clients and is providing improved information for decision-making, reducing operating costs and increasing productivity. The implementation of workflow technology, and more recently a business intelligence system providing management with an integrated and accurate set of information on all business activities, ensures that SA Eagle is at the forefront of leading edge information technology solutions. |